May 11
6
It’s a great time to be a bargain hunter. The Internet is full of online discounts — and the biggest group buying websites are getting the benefits along with their customers.
The average consumer spends between $10 and $30 on a purchase from online discount sites like Groupon LivingSocial and Beanmelon. And with tens of millions of subscribers; the industry is booming, with no end in sight.
This newest breed of bargain has gone viral, offering discounts on everything from restaurants, to theater, and even family vacations – up to 90 percent off.
Linda Abraham, of comScore, Inc., a company that tracks online traffic, said, “This is a meteoric rise of this new type of shopping, and it’s not something you see every day.”
Industry titan Groupon offers daily deals in cities around the world, to more than 50 million subscribers, a number that’s up from just 400 in 2008.
Andrew Mason, chief executive officer of Groupon, told CBS News, “We’ve just scratched the surface. People spend 80 percent of their disposable income within two miles of the house. And that’s the space we’re playing in.”
She’s on her computer and smart phone every day scanning for bargains and ideas of new things to do.
While consumers are using the coupons to score big savings, businesses are hoping they’ll boost the bottom line.
Pam Nelson owns a cupcake shop in New York. She posted an ad on Groupon for a baking class. Within two days, she had more than 7,000 new customers.
Nelson said, “Groupon has been at worth at least $50,000 to $100,000 dollars to our shop alone.”
And Nelson’s not alone – retailers like American Apparel and local grocery stores – have used online coupons to attract new customers.
Abraham, of comScore, says sites like Groupon are successful because they use social networks to promote deals at local businesses.
“Shopping, social, and local – those three components are converging to make it really unique,” she said.
LivingSocial, is the second largest online coupon site, and it’s already catching up to Groupon.
Tim O’Shaughnessy, chief executive officer of LivingSocial, said, “We reach about 26 million people every single day and that’s growing at about one million and half people every week.”
The site rewards its customers for advertising the daily discounts: Get three of your friends to buy a deal and that deal is yours – for free.
O’Shaugnhessy said, “People love saving money. If you can provide something to people at great value, they’re going to be very interested.”
The lure of the big bargain has consumers pouring money into these online sites and begging for more.
Haji said of her avid buying, “If I’m saving 50 percent on one activity, that’s $20, $30, $40 I can spend elsewhere.”
Jarvis added, “The average consumer spends between ten and thirty dollars on a purchase from online discount sites like Groupon and LivingSocial. But before you hit get in on the daily discount, keep in mind: not all deals are created equal. This is another example where it pays to be a customer in the know.”
So what should be considered before buying from one of these sites?
Jarvis said, “Check coupon use – not all coupons are available for use all the time. So for example, I’ve used these sites previously for a spa service, and it was only available during non-peak hours between Monday and Thursday and it expired after a certain date.”
Consumers should also research the vendor, Jarvis said.
“Since many vendors are smaller, double check their reputation through friends. Also, use websites like Yelp and CitySearch to see what other people are saying about their experiences.”
You shouldn’t just buy to buy. Jarvis said to consider if this something you really want, or do you want it because it’s 70 percent off.Online coupons surge
